Some customers are not able to use AI feature in AIO Tests

Resolved

Operational

Started over 1 year agoApril 14, 2025Lasted about 3 hoursApril 14, 202511:18 AM1:53 PMUTC

Affected

AIO Tests

App

Updates

Resolved
April 14, 2025 at 1:53 PMUTC
Resolved
April 14, 2025 at 1:53 PMUTC
The issue is resolved.
Identified
April 14, 2025 at 11:23 AMUTC
Identified
April 14, 2025 at 11:23 AMUTC
We have identified the root cause and are working towards a fix.
A hotfix has been planned at 14-Apr-25 1:00 PM GMT.
There could intermittent downtime during hotfix.
Investigating
April 14, 2025 at 11:18 AMUTC
Investigating
April 14, 2025 at 11:18 AMUTC
We are currently investigating this incident.

AIO Tests for Jira - Some customers are not able to use AI feature in AIO Tests – Incident details