Some customers are not able to use AI feature in AIO Tests

Resolved

Operational

Started 5 days agoLasted about 3 hours

Affected

AIO Tests

App

Updates

Resolved
April 14, 2025 at 1:53 PM
Resolved
April 14, 2025 at 1:53 PM
The issue is resolved.
Identified
April 14, 2025 at 11:23 AM
Identified
April 14, 2025 at 11:23 AM
We have identified the root cause and are working towards a fix.
A hotfix has been planned at 14-Apr-25 1:00 PM GMT.
There could intermittent downtime during hotfix.
Investigating
April 14, 2025 at 11:18 AM
Investigating
April 14, 2025 at 11:18 AM
We are currently investigating this incident.

AIO Tests for Jira - Some customers are not able to use AI feature in AIO Tests – Incident details